Shell access or SSH is available free of charge on all of our hosting plans. This is a secured shell environment that is locked down to your specific hosting account. To enable it, please contact support after setting up your account.
No, root access is not available on any of our shared hosting plans. If you require root access with your hosting, we would recommend you purchase a cloud vps or dedicated server.
Every guide is trained and excited to work with you, whether you need help with a password reset or you're looking for a team to build your complete web presence.